ElderPoint Services at a Glance

ElderPoint Services has been quietly working throughout Polk County since 2005 as ElderPoint Ministries of Greater Lakeland, DBA ElderPoint Services. We’re a 501(c)3 non-profit with a simple mission: to improve the quality of life for senior residents of Polk County at their point of need, through services that empower healthy, independent living.

Our focus areas are our non-emergency medical transportation service and Caregiver Resource Center. We address needs as they arise, supporting the navigation of the senior care network for options tailored to the needs and desires relevant to the individual senior.

There when you need us.

Elder Couple


Navigating Change

Non-Emergency Medical Transportation

Keeping seniors moving

Our transportation services allow seniors without transportation to get where they need to go at little to no cost. Seniors can be transported to the doctor's office, pharmacy, lab and even imaging.

NOTIFYING THE PUBLIC OF RIGHTS UNDER TITLE VI ElderPoint Ministries of Greater Lakeland, Inc., DBA ElderPoint Services, Inc. ElderPoint Services operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI or ADA may file a complaint. Appeals may be heard in person if requested. For more information on ElderPoint Services civil rights program, and the procedures to file a complaint:

Contact 863-682-7249

Email: Lacey@ElderPoint.org

or you may visit our administrative office at

332 W. Highland Drive, Lakeland, FL 33813.

White Minibuses

Caregiver Resource Center

Empowering Options Through Education

Navigating care choices for seniors can be overwhelming, frustrating and confusing. Our Caregiver Resource Center is the solution to these struggles. It is a complete all-encompassing information hub for positive-aging resources, advice, guidance, and services for seniors, caregivers and retirement planning.

The Center is the place to start the process of making educated decisions regarding care. We help you understand the complex care options then connect you to providers, information and education opportunities to make arrangements that are appropriate for your family member's needs and relevant to their circumstances.

Smiling Senior Couple

“There are only four kinds of people in the world. Those who have been caregivers. Those who are currently caregivers. Those who will be caregivers, and those who will need a caregiver."

Rosalynn Carter